Support

Get help with the DC1 platform.

Email Support

For account issues, billing questions, and general inquiries.

support@dc1st.com

Abuse Reports

Report policy violations or suspicious activity.

abuse@dc1st.com
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Privacy Requests

Data access, correction, or deletion requests.

privacy@dc1st.com

Frequently Asked Questions

How do I get my API key?

Your API key is generated automatically when you register as a provider or renter. It is shown once on the registration success screen — save it securely.

I lost my API key. How do I recover it?

Contact support@dc1st.com with your registered email address. We will verify your identity and issue a new key.

My daemon shows as offline. What should I do?

Ensure the Python process is running (check with `ps aux | grep dc1_daemon`). Verify your internet connection and that no firewall blocks outbound HTTPS.

How is billing calculated?

LLM inference is billed at 15 halala/minute, image generation at 20 halala/minute. Providers receive 75% and DC1 retains 25%.

Can I use DC1 for cryptocurrency mining?

No. Cryptocurrency mining is prohibited under our Acceptable Use Policy and will result in account termination.